Is Banking An Endangered Species?
Is Banking An Endangered Species?

By Marcel Okeke

Surprisingly but truly, it is becoming rare nowadays to find any offspring of practising or retired bankers who wittingly opt to step into the shoes of their banker-parents. Although this trend might not be obvious to the larger public, most retired or practising bankers who have ever broached the idea of ‘coercing’ any of their children into the profession, usually got disappointing responses.

Yet, from time immemorial, banking used to number conspicuously among the ‘noble professions’; a few others being teaching, medicine, clerical, legal, civil service, among others. In point of fact, bankers are usually named among the few classes of persons acceptable to stand as guarantors or sureties for (fresh) appointees or recruits at organizations that place high premium on integrity and probity. The highest level of ethics and trust are (or used to be) the hallmark of the banking profession. What has changed? Obviously, a lot!

Although stripped of all technicalities, banking is all about safekeeping of depositors’ monies, plus the ‘profitable’ application of such monies, the job is strewn with hazards and risks. Long hours of daily work in the office; several meetings (in-house and external); meticulous keeping and poring over volumes of records and reports; interfacing with, and attending to all manner of customers and external auditors and officials. This is in addition to preparing and sending daily, weekly, monthly, quarterly and yearly reports (faultlessly) to many regulatory and supervisory agencies.

Today, even with massive digitization of banking, the practitioners hardly have anytime to themselves—weekends inclusive. In truth, ‘work-life balance’ is almost anathema to the profession, especially in Nigeria. In most families where either (or both) of the parents is a banker, the children usually miss out the appropriate ‘filial touch’. Expensive ‘family vacations’ and contrived treats at highbrow locations and ‘fantasy islands’ across the globe usually undertaken by most bankers fail to make up for what their children are missing in parental care and nurturing. All manner of nannies, housemaids/boys, cooks, babysitters, caregivers, cleaners and gardeners, bodyguards, security guards, pet minders are hired and retained—all in the bid to make up for the ‘absentee’ banker-mother or father or both.

Adjunct to this is the reclusive or near lack of social life of the banker: whether in the religious, cultural, traditional or political groupings, most typical bankers hardly find time to belong or show up. At best, they pay their membership dues and/or donations through intermediaries. They are fully absorbed doing their banking job!

Unsurprisingly therefore, the offspring of bankers, especially the millennials (the ‘Generation X and Y’) find it distasteful to submit themselves to the utter abnegation and weird lifestyle that banking connotes. They rather choose to be ‘digital natives’ who move on the fast-and-easy lane, even as the landscape is strewn with cybercrimes and criminality. Only an infinitesimal few of them are willing and ready to take to the noble profession and subject themselves to the rigours and moral rectitude that banking thrives on. What an irony?

The state of banking industry in Nigeria today, a “sellers’ market” (or an oligopoly), is not also helping matters. The employers (represented by the executive management) wield absolute powers—almost unilaterally determining the conditions of service—without staff unions or associations. Even where the unions exist, their leaderships are usually mere ‘fronts’, surrogates or puppets of the executive management or some other external interests. In this “sellers’ market”, the buyer (employees) are at the whims and caprices of the sellers—the employers.

This state of affairs is one of the fallouts of the actions of the monetary authorities, at a time, which saw the number of banks in Nigeria suddenly shrink from more than a hundred to only twenty-five within eighteen months. Although these ‘new’ banks emerged “big, strong and reliable”, the policy also shrank job spaces; and so, those who were ‘lucky’ to remain on their jobs practically went into servitude under fiefdoms. In the new milieu, rapid branch expansion and/or the setting up of new banks to create more job spaces became an inane strategy. One of the consequences of this is that promotion and career prospects of staff have practically been ‘on suspension’. All manner of tricks and gimmicks are being applied to keep ‘loyal’ employees stagnated at one level for donkey years.

In furtherance of this approach, fresh graduate recruits (that is, management trainees) are left as ‘contract staff’ for years; and paid pittance. Even when confirmed as staff after indeterminate number of years ‘on contract’, promotion remains mired; the pace of climbing up the career ladder becomes a matter of conjecture.

And so, most ‘digital natives’ who found themselves in this ‘trap’ have been leaving banking jobs in droves in recent times. Some, who choose to ‘hang on’, easily become purveyors or perpetrators of motley cyber frauds.

To be continued tomorrow

Okeke, an economist and consultant in Business Strategy & Sustainability, lives in Lagos.

Leave a Reply

Your email address will not be published. Required fields are marked *